Service and support


We encourage the education of professionals in the communications industry by offering a range of education programs that cover topics from product-specific training through to best practices in installation. Below is an overview of our ongoing training programs.

Norphonic Accreditation Training

We offer accreditation training for channel partners and installation companies who wish to sell, design, install, commission and maintain Norphonic Heavy Duty VoIP Telephones. This course is designed for sales engineers, designers or specifiers/consultants and focuses on engineering for installation, commissioning or maintenance issues. The course is usually delivered as a single-day course. Please contact us to inquire about pricing and delivery.

Norphonic Installation Training

Norphonic has devised special training modules to teach technicians how to safely install Norphonic VoIP Telephones. This training program can either be delivered remotely or onsite at customer premises. Pricing available upon request.

Norphonic Sales Training

Norphonic offers a sales certification program for channel partners who wish to increase their revenues by selling Norphonic VoIP telephones. Our training is a personalised learning program, which focuses on how partners can quickly identify, qualify and close Norphonic Heavy Duty VoIP Telephone business.